The credit card information is sent directly to our payment provider who processes your order. The credit card information is NEVER recorded or stored by Carolina’s Home Medical Equipment, and it can only be accessed by our payment provider.
Your credit card details are sent directly to Carolina’s Home Medical Equipment payment provider Vantiv Payment Services, Inc. over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction. The payment details are viewed by Carolina’s Home Medical Equipment authorized staff only.
What we collect
We may collect the following information:
Name, billing name, contact information including email address, phone, postal code, etc.
What we do with the information we collect
We require this information for various reasons including:
Certain payment transactions require the information match with your payment account information for verification purposes.
We may use your email address to communicate recent payment transactions from your account or to send communications to you periodically for information that may be useful to you.
We may use your information to contact you in case of issues or problems with payment transactions, and to respond to your contact inquiries.
Your contact information is sent to Carolina’s Home Medical Equipment server over an encrypted connection and viewable only by authorized support staff.